Where Hotel Design Begins
The lobby creates the first impression of a hotel, but the guestrooms determine whether guests return. Visitors may spend only a few minutes in the lobby. It is a place of arrival and transition. They do not truly become guests until they unlock the door to their room. From that moment onward, the guestroom becomes their private domain—a place to sleep, work, relax, prepare for meetings, recover from travel and, increasingly, spend time between engagements. It is the one space within the hotel that guests can truly call their own. The quality of this experience shapes their perception of the hotel far more than the grandeur of the arrival. A spectacular lobby may impress a guest for a few moments, but a comfortable, thoughtfully designed guestroom influences every hour of their stay and ultimately determines whether they choose to return. From a design perspective, the importance of the guestroom floor is even greater. In a typical hotel, guestrooms, suites, guest corridors and their a...